Shipping policy

  • We try to ship the order out as soon as possible. We make everything from scratch from cutting to painting and gluing to packaging and have many orders in the queue, so please allow one to two weeks time for your order to be made and shipped.
  • We ship the orders everyday between Monday-Friday. Couriers do not collect our parcels on weekends or public holidays. If your order takes longer we apologise for any delays. Once your parcel has been shipped, you will receive an email notification with a tracking number. All the orders are sent by tracked courier and will arrive 1-2 days after dispatch, provided there are no shipping delays.
  • If you need something by a certain deadline, we can definitely help, but please check with us before placing your order. If you need your order on a certain date and have only left a note on your order, please email us or message us, we may not be able to see your note!